Contact
The fastest way to reach us is by email. Drop a message at:
What to include
- If you are reporting a wrong price or a missing game: the game slug from our URL (e.g.
phonopolisfrom/en/game/phonopolis/) and a screenshot if possible. - If you are a developer or publisher asking about affiliation: which stores you sell through, your typical commission, and the affiliate platform you use (Awin, Impact, CJ, direct).
- If you are a journalist or researcher: feel free to use any data point we publish — attribution to
snipe.dealsis appreciated but not required.
Response time
We answer within 3 business days. Snipe Deals is a side project; we are not a 24/7 helpdesk, but we read everything.
What we cannot help with
- Refunds — those go through the store you bought from.
- Steam / Epic / GOG account issues — contact the store support.
- Key activation problems — contact the store you bought the key from.